The hotel offers amenities for your comfortable stay and unforgettable experiences
Above and Beyond
“I was truly impressed when the hotel staff went out of their way to return my backpack with essential medication after I accidentally left it behind.” view full review
Exquisite Dining
“The dining area was beautifully designed, and I was captivated by the elegant service from Katrina and Michelle. The food was a culinary delight!” view full review
Stunning Ambiance
“The hotel's history and architectural beauty made every corner feel like a masterpiece. It was a joy to explore the elegant design throughout the building.” view full review
Luxurious Relaxation
“The spa facilities were immaculate, providing a serene environment for relaxation. It was the perfect way to unwind after a day of activities.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Wind surfing
Ski school
Hiking
Horseback riding
Cycling
Tennis court
Bowling
Golf course
Billiard tables
Darts
Table tennis
Yoga class
Sports trainer
Aerobics
Fishing
Guest Parking
Dryer
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Spa & Leisure
Infinity pool
Indoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Via Maistra,
Pontresina,
Switzerland,
7504,
Grisons
Map view
Via Maistra,
Pontresina,
Switzerland,
7504,
Grisons
City landmarks
Via Maistra
Alpin Museum Pontresina
710 m
Church
The Burial Church of Santa Maria
780 m
7503 Samedan
Muottas Muragl
3.2
km
Museum
Museum Alpin
610 m
7504 Pontresina
Spaniola Castle
800 m
Via Maistra 133 CH-7504 Pontresina
Ibex Promenade
710 m
Church
Santa Maria
760 m
Chamanna Segantini
1.7
km
St. MoritzSwitzerland
Lake of Staz
2.5
km
Schafberg
1.8
km
Muottas da Schlarigna
2.1
km
Piz Muragl
2.8
km
Bus Station
St. Moritz
4.6
km
Palace
Mill Weber House
3.5
km
Church
Church of San Gian
3.6
km
Lej Muragl
3.3
km
Oberengadin
3.4
km
Flaz
3.6
km
Fuorcla Muragl
3.7
km
Piz Mezdi
3.9
km
Museum
Engadiner Museum
5.1
km
Piz Vadret
4.2
km
Museum
Segantini Museum
5.2
km
Museum
The Leaning Tower
4.7
km
Plazza Gunter Sachs
St. Moritz-Celerina Olympic Bobrun
4.2
km
Piz Languard
4.3
km
Via Ruinatsch 5
Cresta Run
4.4
km
Gallery
Galerie Gmuizynska
4.6
km
Gallery
Galerie Andrea Caratsch AG
4.4
km
Nearby
Lej Languard
70 m
Restaurants
Gourmet Restaurant Kronenstubli
70 m
Via Maistra 130 7504 Pontresina
Pitschna Scena
90 m
Via da la Staziun 2 7504 Pontresina
Hotel Restaurant Saratz
70 m
Via da la Staziun 2
Jugendstil
660 m
Via da la Staziun 2 Hotel Saratz
Restaurant Sportstuebli
270 m
Via Maistra 145
Restaurant
900 m
Cuntschett 2 Via dalla Stazium
Restaurant Au Premier
490 m
Via Maistra 175 0. Stock
Stuva
570 m
Via Maistra 202 Hotel Muller
Reviews and Ratings
Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Cozy Atmosphere
Amazing Views
Limited Hanging Spaces
Messy Feel
8.8/10
Great
Rooms
8.7
Location
8.1
Service
9.4
Dining
9.3
Guest reviews
8.8/10
based on 10 reviews
5/5
based on 1122 reviews
9.3
9.3/10 based on 226 reviews
#1 of 22 hotels in Pontresina based on Tripadvisor
Frank
United States,
June
2024
9.0/10
From the moment I stepped into the hotel, I was taken to a new level of comfort and sophistication. The staff took care of me every step of the way, from the entrance to my room. The restaurant offered a wonderful breakfast experience, and my room was spacious with a balcony that provided amazing private views of the snow-capped mountains, making it an ideal stay for families.
Rooms
9.0
The rooms were spacious with private balconies and stunning mountain views.
Service
10.0
The staff, reminiscent of scenes from a Michelin restaurant, were super professional, friendly, and always ready to assist with any request, creating an atmosphere of ultimate perfection.
Location
8.0
The location was brilliant, offering direct access to local restaurants and entertainment venues within the village.
Dining
9.0
The dining experience was superb, with a superb selection of fresh regional products and eager staff ready to assist with any order.
Facilities
9.0
The hotel facilities are top-notch, offering a range of services including room service, housekeeping, ski equipment hire, and more.
Joel
United States,
May
2024
9.6/10
I absolutely loved my stay at this hotel! The rooms were spacious, beautifully decorated, and offered stunning views of the nearby glaciers. The service was unbelievably friendly and helpful, making me feel truly pampered. The location was breathtaking, overlooking the valley and providing easy access to the ski areas. The dining experience was exceptional, featuring some of the best regional products. The facilities were top-notch, offering everything I needed for a comfortable and enjoyable stay.
Rooms
9.0
The room was not large but beautifully decorated with quality furnishings, offering a nice view over the ski tracks and forest.
Service
10.0
The hotel staff was incredibly friendly and helpful throughout my stay.
Location
10.0
The location was exceptional, with easy access to the ski areas and service to and from the train station, making exploration a breeze.
Dining
10.0
The dining experience was probably one of the best I have ever had, including fresh regional products in a lovely setting.
Facilities
9.0
The hotel's facilities were excellent, meeting all my needs and enhancing my overall experience.
Billy
United Kingdom,
April
2024
9.2/10
The hotel staff takes every care of you, elevating your stay to a new level of comfort and sophistication. The swimming pool area with stunning frescoes is well-proportioned, creating a welcoming ambiance. However, a few more spaces to hang bathrobes and towels would be beneficial, and the lack of air ventilation in some areas can be inconvenient.
Rooms
9.0
The rooms are elegant and provide a classy dinner experience. The staff ensures your seamless transition from the entrance to your room.
Service
10.0
The entire staff, from the front door to the restaurant and reception, treats you exceptionally well, exuding ultimate perfection and professionalism. They go out of their way to make your stay special.
Location
8.0
The hotel is fairly new, boasting great facilities and a wonderful view, away from the tourist crowds. However, it could benefit from better organization in some areas.
Dining
10.0
The dining experience is top-notch, offering one of the best breakfasts with fresh regional products. It sets the benchmark for others to follow.
Facilities
9.0
The hotel offers a range of excellent facilities to enhance your stay and enjoyment.
John
United Kingdom,
February
2024
9.2/10
My stay at the hotel was truly unforgettable. The rooms were probably the most elegant I have ever experienced, with stunning frescoes and a spacious layout that offered a nice view of the ski tracks and forest. The service provided by the Kronenhof staff was beyond exceptional, with a level of professionalism and friendliness that made my stay incredibly enjoyable. The location overlooking the valley was simply spectacular, offering a wonderful view of the mountains and convenient access to local restaurants and entertainment. The dining experience was top-notch, among the best I've ever had, with excellent offerings of fresh regional products. The facilities were excellent, providing everything I needed for a luxurious and comfortable stay.
Rooms
9.0
The rooms were probably the most elegant we have experienced, with stunning frescoes and a nice view over the ski tracks and forest.
Service
10.0
The service from all the wonderful Kronenhof staff was so incredibly professional, friendly, and happy.
Location
9.0
The location is fairly new with great facilities and a wonderful view, offering a superb view of the mountains and convenient access to local restaurants and entertainment venues.
Dining
9.0
The dining experience was excellent, probably one of the best we have ever had, including fresh regional products.
Facilities
9.0
The facilities provided by the hotel were exceptional, offering everything needed for a luxurious and comfortable stay.
Paul
United Kingdom,
January
2024
9.0/10
The hotel exudes an old-world charm with modern amenities in a convenient location. The rooms are cozy and clean, though they appear a bit dated. The staff is exceptionally friendly and helpful, especially the valet service. The dining experience is exceptional, offering a wide variety of delicious options. Overall, the facilities are well-maintained and enjoyable.
Rooms
8.0
The charming old-world rooms are clean and the mattress is very comfortable.
Service
9.0
The staff, especially the valet service, is very friendly and goes above and beyond to assist guests.
Location
9.0
The location is fantastic and ideal for outdoor activities like hiking, biking, and skiing.
Dining
10.0
The dining experience is wordlessly perfect with an amazing spread of all kinds of food.
Facilities
9.0
The hotel facilities are top-notch and enhance the overall stay experience.
Horace
United States,
December
2023
9.0/10
I was thrilled with the stunning views of the nearby glaciers from my spacious room, where I enjoyed a new level of comfort and sophistication. The hotel staff went above and beyond to take care of me from the moment I arrived at the entrance. However, some minor improvements could enhance the overall experience.
Rooms
9.0
My room was spacious with a nice view over the ski tracks and forest.
Service
10.0
The staff was incredibly friendly and always smiling, especially in the Grand Restaurant. Their service made me feel very special, like a scene out of a movie. They were highly professional and attentive to every detail.
Location
8.0
The location, surrounded by majestic mountains, was exceptional. It offered direct access to local restaurants and entertainment venues, as well as easy connections to other destinations. However, additional ventilation would have made my stay more comfortable.
Dining
9.0
The dining experience was excellent with a wide selection of delightful dishes.
Facilities
9.0
The facilities were top-notch and well-maintained, offering everything I needed for a relaxing stay.
Robert
United States,
October
2023
8.6/10
The hotel staff takes comfort and sophistication to a new level, especially with the wonderful breakfast at the restaurant. The rooms are clean, though nothing extraordinary. Friendly service provided a humidifier to address a minor inconvenience, reminiscent of scenes from the Titanic movie. The location is fairly new with great facilities and a lovely view, but lacks air ventilation. Dining offers high-quality dishes and superb wines in a great atmosphere.
Rooms
8.0
The rooms are clean and comfortable, though nothing special.
Service
9.0
The staff serves you exceptionally well, just like in the scenes from the Titanic movie, with ultimate perfection and professionalism.
Location
8.0
The location is fairly new with great facilities and a wonderful view, though lacking air ventilation.
Dining
9.0
The dining experience is top-notch with high-quality dishes and superb wines.
Facilities
9.0
The facilities are superb, providing everything needed for a comfortable stay.
Muriel
United Kingdom,
October
2023
8.0/10
The hotel offers spacious rooms with balconies and amazing private views of the snow-capped mountains. The restaurant serves a wonderful breakfast, and the open fireplace adds to the cozy atmosphere.
Rooms
9.0
The rooms are spacious with a balcony and offer amazing private views of the snow-capped mountains. The open fireplace adds to the cozy ambiance.
Service
8.0
The service is tuned to every wish and the staff of the Grand Kronenhof are extremely friendly. They will take care of all your requests, which is a bit different in today's DIY world.
Location
7.0
The location is perfectly functional and well-maintained, offering direct access to local restaurants and entertainment venues with convenient bus connections to St Moritz and other locations.
Dining
8.0
The dining experience was superb with a wide variety of options and eager staff to assist.
Facilities
8.0
The facilities are beautiful, including a spa and a cozy area.
Cozy Atmosphere
Limited Hanging Spaces
Rupert
United Kingdom,
October
2023
8.8/10
The hotel offers spacious and lovely rooms with exquisite views of the Alps, creating a new level of comfort and sophistication, making it an ideal stay for families. The service is exceptional, especially with children well taken care of, providing a professional and attentive experience. The location is functional and well-maintained, offering direct access to local restaurants and entertainment venues. The dining experience is superb with a wide selection and eager staff. The facilities are top-notch, providing a luxurious and convenient stay.
Rooms
9.0
The rooms were spacious and lovely, boasting exquisite views of the Alps.
Service
9.0
The service was exceptional with professional and attentive staff.
Location
7.0
The location is functional and well-maintained, with direct access to local amenities.
Dining
9.0
The dining experience was superb with a wide selection and eager staff.
Facilities
10.0
The facilities are top-notch, providing a luxurious and convenient stay.
Caleb
United States,
August
2023
8.6/10
My stay at the hotel was a mix of good and not-so-good experiences. The room was spacious with a balcony offering stunning private views of the snow-capped mountains, but the decor felt a bit old-fashioned and overly decorated. The service was unbelievably friendly and helpful, making me feel well taken care of during my stay. The location was functional and well maintained, with easy access to local restaurants and entertainment options. The dining experience was exceptional with a wide selection of delicious options. The facilities were top-notch, contributing to a comfortable and enjoyable stay.
Rooms
8.0
The room was not as large as expected but beautifully decorated with quality furnishings.
Service
9.0
The service provided by the staff was unbelievably friendly and helpful, making my stay feel extra special.
Location
7.0
The location was okay, nothing special, but perfectly functional and well maintained, offering easy access to local amenities.
Dining
10.0
The dining experience was exceptional with a wide variety of delicious options to choose from.
Facilities
9.0
The hotel's facilities were fantastic, contributing to a comfortable and enjoyable stay.
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